Cancellation Policy

Weekly Dog Waste Removal Service Agreement In addition to one-time appointments, we offer a Weekly Dog Waste Removal Service with the following terms: Service Area & Scheduling: Our weekly service is available within designated areas of town. Appointment days and time windows are chosen to be as predictable and seamless as possible. Specific service boundaries are available on our website or upon request. Initial Cleanup Assessment: Prior to commencing regular weekly services, an initial cleanup assessment will be conducted and charged for accordingly. If the yard is free of waste we will have no additional charges outside the weekly plan. This assessment ensures any significant buildup is addressed before the start of ongoing maintenance. Payment & Card on File: A valid credit card is required on file for all weekly service clients. This helps ensure seamless billing and scheduling for weekly services. Weather-Related Adjustments: Please note that our schedule may be adjusted due to weather conditions. Weather may affect our planned service days and times, and we will notify you if any changes occur. Seasonal Service Period: Weekly services run from the spring snow melt until winter conditions result in persistent snow cover. In the spring, a thorough cleanup will be performed before regular weekly services resume. Leaf Litter & Yard “Icebergs” We do our best, but leaf piles and icy spots might sometimes hide dog waste. Please be understanding if not every spot is cleaned perfectly. If you require leaf removal before our visit, consider using our partner service, Leaf Busters, for yard cleanup. Due to uncontrollable circumstances—such as weather, unforeseen accidents, delays, or other mishaps—PoodyCall reserves the right to re-book or reschedule your service. We appreciate your understanding in these situations.

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